It is mandatory to use sturdy cardboard boxes or corrugated boxes.

We are not
responsible for possible in-transit damages

Please refrain from using flimsy or damaged boxes.

Use rigid boxes with flaps intact.

When reusing boxes, please remove any other labels, hazardous material indicators, and other previous shipping markings on the box that are no longer applicable.

Important notice: Place a duplicate address label inside the package

Please ensure that your products are thoroughly cleaned & sanitized before shipping.

Please make sure the item is not packed in an oversized carton. As much as possible, use cartons of the appropriate size to avoid high courier fees.

Please ensure products are safely padded and are not moving around in the boxes.

For books and clothing you could also use blister packs if possible.

Please don't use fancy boxes or packaging that won't hold up.

Fabric bags can be damaged during transit, so please do not use them.

Please strap the boxes securely. Do not use string or paper over wrap.

Make sure the boxes are well taped with a strong adhesive.

Stick shipping label with recipient details provided by Uptot.

A penalty fee of 10% will be charged for products not meeting set requirements. We would appreciate it if you sent the products just as you would like to receive them for your own kid.